Posted by: kerrywills | June 15, 2018

Formatting matters


Recently I have been reviewing a set of working documents. Doing this reminded me of my inability to focus on the content when the writing is not organized or formatted properly. I find that when I review materials I usually look at it in the following order….

  1. Structure – First I look to see if the document is structured well with logical groupings, a reasonable flow of information and organized content in tables or bullets
  2. Formatting – Then I look at consistency of formatting including use of bullets, capitalization, periods and other grammatical considerations
  3. Content – Once the first two are satisfactory I can then read the content

I am sure that others read documents differently and many do not even “see” the structural and formatting issues that I do. I am not sure if this is because I have OCD or because I have written books before but I can not even get to the content if the document is sloppy. I view this like a programmer who should be “unit testing” their code before handing it off to a different team to test. When we document information we should own the quality of that document as a reflection of our reputation and how much we care.


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