Posted by: kerrywills | October 4, 2013

You can’t fix what you don’t acknowledge

Ok, I admit that I like watching Dr. Phil. I think he usually has good points and I like the messed up people he brings on; as they make my personal issues seem much less significant. Something that he always says is that “you can’t change what you don’t acknowledge.” This means that unless people admit that they have a problem, they won’t be ready to work on it (BTW I recognize my OCD, ADD and Anxiety but have no desire to fix them…but I do acknowledge them). I think this concept also applies to projects and programs as well in that “you can’t fix what you don’t acknowledge.” Every project has risks, issues, watch items and actions and it is critical to identify them, document them and track them to completion with clear names and dates. This seems simple yet so many times I see projects that don’t do this and I suppose they just hope that they will go away on their own.

M13Dr. Phil

“You better acknowledge them like a pig loves mud in the Texas heat”

It is important to spend the time understanding the key items and tracking them to closure because unless they are acknowledged, they cannot be fixed and they can jeopardize the entire program. These can be open solution questions, tracking milestones or metrics to closure, issues, decisions, etc – anything that you can put on a list with a name and a date to track. So be diligent in the management of your programs, or you may find yourself on the other side of Dr Phil explaining why your program and life has turned into a big hot mess.


  1. Great insights that apply to all professional and personal issues. Thanks for sharing! Have you considered reposting your blogs on our company website?

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